Exam Centers

• Exam Rooms with all the necessary conditions for you to take your exam successfully; 
• Facilities in compliance with Vendors specifications;
• Personalized exam scheduling service;
• Administrative support for cancelling or rescheduling an exam; 
• Help with any questions or concerns you may have about your exam;
• The administrators responsible for the exam centers are certified and have specialized training to assist candidates;
• We take care of all the paperwork while the candidate can focus on taking the exam.
• Private individuals are VAT-exempt;
• We offer multiple payment methods besides credit card, and will send you a receipt with all the details;
• We guarantee security and confidentiality;
• The candidate only has to choose a date to take the exam according to the available schedules. Rumos will take all the necessary measures so that the candidate only has to worry about preparing and taking the exam.
   

IT Certifications

• Microsoft
• Cisco Systems
• CheckPoint
• Comptia Testing
• EMC
• Exin
• HP Expert One
• Juniper Networks
• NetApp
• Oracle
• VMware
• IBM
• The Open Group
• TIBCO
• CA Technologies
• Alcatel
• Among others.

Other Certifications (Exclusive to the Lisbon Training and Exam Center)

• Graduate Management Admission Council® (GMAT)
• GED Testing Service
• Global Association of Risk Professionals (GARP)
• UKCAT
• CFA
• CPA Australia

The following opening hours are for Pearson VUE exams. The same time periods may not be available for other exam providers and should be confirmed with the Exam Centers.

Lisbon

• Monday and Thursday, from 10 a.m. to 1 p.m
• Wednesday and Friday, from 2 p.m. to 5:30 p.m.

Porto

• Monday and Thursday, from 10 a.m. to 1 p.m
• Wednesday and Friday, from 2:30 p.m. to 6 p.m.

Other time periods on request. The date and time are subject to confirmation by Rumos.

Centers Closure

The Exam Centers in Lisbon and Porto will be closed during the following periods:

• From August 14, 2023, to September 1, 2023
• From December 18, 2023, to January 1, 2024
   

• Full name;
• Candidate’s ‘Exam Provider’ ID (if you have already taken a certification exam);
  • Attention: To avoid duplicate registrations, please provide the exact details associated with your identification (email, phone number, etc.). If this happens, the candidate should contact the exam provider directly to correct the situation, the Rumos exam center cannot intervene in this situation;
  • For Microsoft, AWS, CompTIA, and Oracle exams it is mandatory to present the ‘exam provider’ ID, even if it is the candidate’s first exam (see below how to obtain it).
• Exam code;
• Preferred time, date, and location to take the exam;
• Candidate’s email;
• Billing information (if applicable):
  • Name,
  • Tax identification number, 
  • Address,
  • Phone number;
• If the exam is included in the training course, the candidate must mention this in the scheduling request; 
• Exam voucher (if applicable);

How to obtain the MS ID

Access: https://www.microsoft.com/en-us/learning/exam-list.aspx

1. Select the exam you intend to take;
2. Click “Schedule Exam”;
3. Log in with the same credentials used to access the MCP website (it is very important to log in with the same credentials used to access the MCP website so that a new account is not created for the candidate). If this is the candidate’s first Microsoft exam, the candidate should create a new account;  
4. Click “Account Linking”, and then “Continue to Pearson Vue”;
5. At this point, the candidate should see his/her MS ID associated with the account (which will be the identifying element for registering for the exam with Pearson Vue) on the top right side of the screen. 

How to obtain the AWS ID

Access: https://www.aws.training/Certification

1. Select “Go to Your account”;
2. Click “Schedule New Exam”;
3. On the exam list, select “Schedule With Pearson Vue”;
4. At this point, the candidate should see his/her AWS ID associated with the account (which will be the identifying element for registering for the exam with Pearson Vue) on the top right side of the screen; the ID should be copied and sent to us. The exam scheduling process should not be completed on this page.

How to obtain the CompTIA ID

Access: Sign In | CompTIA

1. Click “Sign up now” at the bottom of the page;
2. Enter the email you want to associate with your CompTIA account and select “send verification code”;
3. You will receive an email with the verification code, enter it in the appropriate field and then select “Verify Code” and “Continue”;
4. Enter the information requested (do not use special characters such as accents or cedillas in any field);
5. Confirm the creation of your CompTIA account;
6.  Access the icon in the top right corner and select "My Profile", where you will need to select the edit option and add all the necessary information details by clicking on "Save";
7. Then click on "Schedule Exam", indicate if you are of legal age, and your birth month and year, and proceed to submit this information;
8. You will be redirected to the CompTIA (Pearson VUE) page where you will need to select the arrows in the top left corner of the screen to see the CompTIA ID below your name.

How to obtain the Oracle ID

 Access: https://catalog-education.oracle.com/pls/apex/f?p=1010:26:12507879038046

1. Click “Create My Oracle Account Now” at the bottom of the page;
2. Enter the data requested (do not use special characters such as accents or cedillas in any field);
3. Click “Create Account” and confirm it in the new email you receive;
4. After confirming your account, a new window will open in your browser where you should click "Continue";
5. Then click “Login to Certview” and proceed to log in using your previously registered email and password;
6. After logging in, a new window will pop up, select “I am a new Candidate” and then “Submit”;
7. Confirm and fill in the new information requested and click "Submit" again;
8. Once all these steps have been completed, your Oracle Testing ID should appear at the top of the page.

• Exams should be scheduled at least 5 working days in advance;
• If an exam is cancelled/postponed with a 48 working hours’ notice period or less, the following policy should apply: 
  • Exams included in the training course – the candidate loses the right to take the exam free of charge. 
  • Exams not included in the training course – the candidate will be charged the total amount (exam + applicable service fees).
• Scheduled exams are subject to confirmation by the exam center;
• The exam payment (if applicable) should be received by Rumos Services at least 4 working days prior to the exam day, unless otherwise agreed with the client.
• If the candidate has an exam voucher, this should be known during the exam scheduling process. 
• There may be the possibility of requesting the exam provider for special conditions for taking the exam (e.g. Additional time for non-native speakers). However, the following should be considered:
  • These special conditions are not available for all exams. It is the candidate's responsibility to check with the exam center in advance of taking the exam for any special conditions that may be available for the exam the candidate is taking. If available, these special conditions are not automatically applied, as they are subject to the approval of the exam provider, and not the exam center.
  • Exams with special conditions can only be scheduled upon approval or non-approval by the exam provider.
• Exams will always be scheduled in English unless the candidate specifies otherwise in the exam scheduling request. Not all exams are available in other languages other than English, and it is the candidate's responsibility to check with the exam center before scheduling the exam.

• On exam day
  • The candidate must show up 10 minutes before the scheduled time;
  • The candidate must have two forms of identification, each with a signature and at least one with a photograph; 
  • The candidate must direct all questions to the Exam Center Administrator welcoming the candidate;
  • The candidate’s personal belongings will be stored and locked in an individual locker; cell phones and other electronic devices must be turned off.

• During the exam
  • It is prohibited to use any resource materials, except for those provided by the Exam Center or authorized by the exam provider/vendor. The candidate has the responsibility to find out prior to the exam if the exam provider/vendor allows the use of any resource material/documentation during the exam (e.g. calculator/dictionary/handbook). If any type of material is allowed, it is the candidate's responsibility to bring it on the day of the exam;
  • Rough work paper and pens will be provided by the exam center (if applicable). They must be returned by the end of the exam;
  • It is prohibited to copy questions from the exam and to interact with other candidates;
  • The candidate must be respectful of those who are taking the exam by remaining silent while in the exam room;
  • Any infraction to the rules established by the Exam Center will be reported to the respective bodies, and the candidate may have the exam cancelled without a refund of the amount paid, and may also face consequences and sanctions from the exam provider/vendor. 

At Rumos, when you register for a course that includes a certification exam, you need to be aware of the following deadlines for taking your exam: 

VMWare, CompTIA, IAPP, ITIL, PRINCE2, ISO, DASA DevOps, and Lean IT courses, as well as individual modules from any of the Rumos Academy courses

• The exam must be taken within 6 months after the final date of the course

Microsoft, CheckPoint, and Cisco learning paths (learning cycles consisting of more than one course)

• The exam must be taken within 6 months after the final date of the course

EC-Council courses

• CEH Ethical Hacking and Countermeasures course: If the exam is part of the training course, the exam deadline is one month after the purchase of the training manual. The client has to redeem the voucher together with the e-kit according to the instructions given by the Rumos team at the beginning of the training course. To schedule an exam, the student must send the voucher code and its expiration date to the Rumos Exam Team.

ISTQB courses

• The exam must be taken within one month after the final date of the course.

Rumos Academy courses

• DPO Academy course (Global Data Protection Alliance – Certified Data Protection Practitioner Exam, via ICS): The exam will take place on the last day of the course in a room under the supervision of the trainer
• Other Academy courses: The exams must be taken within 6 months after the final date of the Academy course

If the certification course you are attending is not listed above, please contact us at exames@training.rumos.pt.